How we actually get angry – the ‘mechanics’ of the anger habit
How to view anger as a habitual response rather than an illness or a personal weakness
How to use the Personality Map to understand what makes people (ourselves and others) ‘tick’
How strong emotional reactions can occur when beliefs and values are transgressed
How to look at situations from the other person’s point of view
How we 'come across' to other people
How to gauge whether or not a ‘short fuse’ response is appropriate
How to distinguish between the two main categories of ‘fuse reaction’- Slow-Burn and Instant responses – and the different ways of dealing with each
How to nip-in-the-bud the Slow Burn responses
How to avoid getting triggered into an Instant Response
How you can benefit from eliminating the short-fuse habit - and what you might lose by eliminating it
How to recognise that anger is a natural and valid emotion in certain situations as long as it is handled the right way
How to identify your personal ‘hot buttons’ – the situations that trigger your anger bouts
How to take things a little easier, and to recognise that being ‘right’ isn’t necessarily as important as being ‘happy’
The down-side of trying to be in control 100% of the time
How to develop new ways of responding to your anger-provoking ‘hot buttons’
How to keep a sense of perspective on what is really important in your life
How to be less easily affected by the behaviour of others
How to remain motivated to eradicate the habit after the workshop is over